Get to know us
What makes us different?
We are a family run business that want to make a difference in the lives of people who require home care.
In order to provide the best care services, we always try to get to know each and every one of our clients. Customer service and aftercare is our strength and we pride ourselves in having a culture where kindness and compassion are at the heart of everything we do.
We are truly passionate about ensuring that the emotional well-being of our clients is met as well as their practical needs.
Miss Jade Ebden Adv.Dp.CP – Director/owner
Hello there!
My name is Jade and I am the Director of Willow Care Services. Thank you for taking the time to visit our website. I would like to share with you my background. My passion is to deliver high-quality care.
I have over 16 years (and counting..!) of hands-on care experience, with over 10 years of senior management and business management experience within the care sector. For me, there is no other segment I would want to work in.
The care industry is the most rewarding job that there can be. I am given the privilege of getting to know so many wonderful clients and their families and I am given the opportunity to make a difference in their well-being.
I pride myself on ensuring clients are treated with the utmost dignity and respect and that their experience with Willow Care Services is empowering and positive. We are here to help support a person’s independence.
I work with the ethos of treating others how I would want my loved ones to be treated – with care, compassion and empathy. Accepting the reality of needing care can be upsetting and difficult for all involved.
We are here to listen and to work with you on your journey. We help to overcome barriers and want our clients to have a positive care experience.
It is a privilege to go on this journey with you!
Chris
Chris supports our endeavours with various business-related tasks, such as the technical elements and the accounts and invoicing to ensure the service runs smoothly.
Abigail
Abigail supports us with a range of administrative tasks, including updating care plans, auditing and general compliance and admin-related tasks.